1. Information We CollectWe collect information from you when you visit our website, make a purchase, or engage with our services. This includes:A. Information You ProvideContact Details: Name, phone number, email address, and physical address.Order Information: Delivery addresses, selected landscaping materials (e.g., topsoil, mulch, stone), payment details (processed securely through third-party providers).Communications: Any messages, emails, or calls related to service inquiries.B. Information Automatically CollectedLog Data: IP address, browser type, device information, pages visited, and timestamps.Cookies & Tracking: We may use cookies and similar technologies to improve user experience, monitor website performance, and for marketing purposes. (See Section 7 for details.)
2. How We Use Your InformationWe use the information collected for purposes such as:Processing and fulfilling orders and deliveries.Scheduling and managing landscaping services.Providing customer support and responding to inquiries.Improving our website and service offerings.Sending important updates or promotional offers (you may opt out at any time).Ensuring compliance with legal obligations and preventing fraudulent activity.
3. Sharing Your InformationWe do not sell your personal information. However, we may share your data in limited ways:Service Providers: Payment processors, delivery services, and IT support vendors that assist us in operating our business.Legal Compliance: When required by law or to respond to lawful requests, such as court orders or government regulations.Business Transfers: If HURB Landscaping is involved in a merger, acquisition, or sale of assets, customer data may be transferred as part of that transaction.
4. Data SecurityWe implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we take these precautions, no data transmission over the internet or storage system can be guaranteed as 100% secure.Examples of our safeguards include:Secure payment processing via trusted third parties.Limited access to personal data by authorized personnel only.Encryption of sensitive data where possible.
5. Your Privacy RightsDepending on your location, you may have specific privacy rights under applicable laws such as CCPA (California Consumer Privacy Act) or GDPR (General Data Protection Regulation). These rights may include:Access & Portability: Request a copy of your personal data.Correction: Update or correct inaccuracies in your information.Deletion: Request that we delete your personal information, subject to legal obligations.Opt-Out: Decline promotional emails or certain data uses.To exercise your privacy rights, please contact us using the details below.
6. Retention of InformationWe retain your personal information only as long as necessary to:Provide our services,Comply with legal obligations, orResolve disputes and enforce agreements.When information is no longer needed, we securely delete or anonymize it.
7. Cookies and Tracking TechnologiesOur website uses cookies to:Enhance site navigation and user experience,Analyze site traffic, andDeliver relevant marketing content.You can manage cookie settings through your browser, but disabling cookies may affect site functionality.
8. Third-Party LinksOur website may include links to external websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their policies when visiting their sites.
9. Children’s PrivacyOur services are not directed to children under 13, and we do not knowingly collect data from children. If we become aware of unintentional data collection, we will delete it promptly.
10. Updates to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Updates will be posted on this page with a revised effective date.We encourage you to check this page periodically for updates.